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Hampshire Holidays Pet Policy

Holidays are even better when your four-legged mate can come along too. That's why we welcome dogs all year round in selected accommodation, so the whole family can enjoy a getaway together.

To help everyone have a safe and relaxing stay, we've put together a few simple guidelines for guests bringing their dogs along.

a. Bringing your dog along

Guests staying at a designated dog-friendly park are welcome to bring:

  1. One dog per accommodation booking; or
  2. Two dogs per accommodation booking, with prior written approval from Hampshire Holidays. Approval is at Hampshire Holidays' discretion.

A fee of $20 per dog, per night applies. All guests bringing dogs must follow the conditions outlined in this policy.

b. Assistance dogs

Recognised assistance dogs are welcome at all our parks, subject to reasonable evidence being provided where required. Assistance dogs must also comply with the relevant conditions of this policy.

c. Dogs we can welcome

To help keep our parks safe for everyone, guests must confirm that their dog:

  1. Is not a declared or restricted breed.
  2. Is not subject to a control order or other restrictions imposed by a local authority.
  3. Has no history of aggressive or problematic behaviour.

d. Health and registration

Before arriving, please make sure your dog:

  1. Is registered in line with applicable laws.
  2. Is microchipped.
  3. Has up-to-date vaccinations.
  4. Is free from parasites, including fleas, ticks and worms, and any diseases.

Hampshire Holidays may ask for evidence of these requirements at any time during your stay.

e. Where your dog can stay

Dogs are welcome in approved dog-friendly accommodation only, including:

  1. Caravans or motorhomes on powered or unpowered sites.
  2. Designated dog-friendly cabins.
  3. Other accommodation approved by Hampshire Holidays as suitable for dogs.

f. Keeping your dog safe and secure

To help everyone feel comfortable around the park, please make sure your dog:

  1. Is safely contained within your accommodation when you're inside.
  2. Is kept on a lead whenever outside your accommodation, unless in a designated off-leash area.
  3. Remains under your effective control at all times.

g. Being considerate of others

We want everyone, including our four-legged guests, to have a great stay. To help make that happen, dogs must not:

  1. Be left unattended anywhere in the park for extended periods.
  2. Behave aggressively or threaten people or other animals.
  3. Cause ongoing noise or nuisance, including excessive barking or whining.
  4. Disturb other guests, park staff or wildlife.
  5. Chase, harass or injure people, other animals or wildlife.
  6. Damage park facilities, accommodation or other property.
  7. Use crockery provided for guests.
  8. Enter or remain in the following areas:
    1. Food preparation or service areas, including camp kitchens.
    2. Amenities blocks.
    3. Playgrounds, jumping pillows and aquatic play areas.
    4. Any other areas marked as dog-free or identified by Hampshire Holidays, including restricted areas within accommodation.

h. Looking after your dog and our park

A little care goes a long way towards keeping our parks clean and comfortable for everyone.

When staying with your dog, please:

  1. Pick up after your dog straight away and dispose of waste in the designated bins.
  2. Bring your dog's own bedding and make sure they sleep on it.
  3. Keep dog bedding and other pet items out of the park's shared washing machines.
  4. Make sure you and your dog follow:
    1. This dog policy.
    2. Any dog-friendly guidelines published by Hampshire Holidays.
    3. The park's rules.
    4. Any reasonable directions or requirements from Hampshire Holidays staff.

i. Additional requirements and charges

To keep our parks safe, clean and comfortable for everyone, Hampshire Holidays may:

  1. Introduce additional reasonable requirements or restrictions for guests travelling with dogs, where needed for guest comfort and safety.
  2. Charge guests for reasonable costs associated with their dog's stay, including:
    1. Additional cleaning, sanitising, deodorising or pest treatment needed due to soiling.
    2. Repairing or replacing property damaged by their dog.

j. Responsibility for your dog

As a dog owner, you're responsible for your dog's behaviour and any loss, damage or injury they may cause during your stay.

To the maximum extent permitted by law, guests agree to indemnify Hampshire Holidays against any loss, damage, liability, claim or expense arising from or connected to their dog.

This does not apply to the extent that the loss or damage was caused or contributed to by Hampshire Holidays' negligence or breach of law.

k. When a dog may need to leave the park

We always want our parks to be welcoming places for everyone. However, there may be times when we need to step in to protect the safety and comfort of our guests, team and wildlife.

If Hampshire Holidays reasonably considers that a dog:

  1. Poses a risk to the safety of guests or staff.
  2. Damages or threatens to damage property.
  3. Causes a nuisance or disturbance.
  4. Does not meet the requirements of this policy.

Hampshire Holidays may take one or more of the following steps:

  1. Ask the guest to remove their dog from the park immediately.
  2. Contact local authorities to arrange the dog's removal, where appropriate.
  3. Share relevant guest or dog information with local authorities.
  4. Cancel the guest's booking without providing a credit or refund.

We appreciate your understanding and cooperation in helping us keep our parks safe, welcoming and enjoyable for everyone.

Thanks for being a responsible dog owner. We look forward to welcoming you and your four-legged travelling companion!