Our reception hours are 9am to 5pm Monday through Sunday.

• Check-in: From 2:00pm for cabins and 11:00am for sites.
• Check-out: By 10:00am. Need early check-in or late check-out? Contact reception to see if we can accommodate your request.

We are pet friendly, however dogs must be kept on a lead at all times and are not permitted inside cabins (except designated dog friendly studios), amenities or the camp kitchen and are only allowed in our pet friendly cabins which are the dog friendly studios and designated sites.

We have a specialty built villa with ramp access and easy access bathroom.

Yes, our guests are able to access free wifi in the park.

No problems! We understand that sometimes things don’t always go to plan. If you’ll be arriving after-hours, please contact reception beforehand so that they can make arrangements for you.

You can view a copy of our guest information and park rules here. A hard copy of these will be given to you at check-in.

Yes BIG4 Whitsundays Tropical Eco Resort is certified by Eco Tourism Australia. The certification can be viewed here.

Yes, as part of our partnership with the Airlie Beach Dive Centre, select courses are conducted right here in our pool, providing a perfect setting for both beginners and those looking to refine their diving skills, all under the guidance of experienced instructors.

Special Courses Available:

Scuba Kids/Discover Scuba

Designed for young adventurers and beginners, this course introduces the basics of scuba diving in a fun and safe environment.

Held in our resort’s pool, kids will enjoy a comfortable and controlled setting to learn and practice diving.

We’re collaborating with Annie to organize engaging activities during the school holidays, making it a special treat for our guests.

Learn more: Scuba Kids/Discover Scuba

The Reef Warrior Holiday Program

A fantastic non-profit initiative that educates and inspires children about marine conservation.

Activities are conducted in our resort’s pool, providing a safe and exciting environment for learning about reef preservation.

A great way for kids to spend their school holidays while contributing to a meaningful cause.

Learn more: Reef Warrior Holiday Program

PADI Open Water Course

Offered through Airlie Beach Dive Centre, this course allows you to explore vibrant coral reefs and diverse marine life.

Our resort’s pool serves as the perfect training ground for both theoretical and practical diving lessons.

Why not stay with us while you take your course and enjoy the convenience of learning and relaxing in one beautiful location?

Learn more: PADI Open Water Course

Dive into a world of adventure and create lasting memories at BIG4 Whitsundays Eco Tourist Resort. Book your course today and explore the underwater magic right at our resort!